FAQ

If you have any enquiry about quotation or cooperation, please feel free to email us at sales@guanpinxin.com or use the following enquiry form. Our sales representative will contact you within 24 hours. Thank you for your interest in our products.

 

Q1: Are you a manufacturer or trading company? Where is your factory?

A: We are a factory with OEM/ODM service. dedicated to producing digital photo frames, smart touch interactive boards, LED

outdoor, LED indoor displays, LCD displays, stadium screens, advertising screens and stage screens, etc. You are warmly welcome to

visit our factory and learn the technical and maintenance skills of our factory and everything you need.

 

Q2: Maybe we need some samples, what is the delivery time of the sample and the delivery time of the order?

A: We will arrange your sample within 1-2 days after receiving your payment, and arrange your order within 5-12 days.

 

Q3: How do we arrange the order?

A: Please send us your inquiry - click "Send" below, then let us confirm all details

 

Q4: What kind of payment methods does your company accept?

A: We support wire transfers or trade assurances. For more payment methods, please contact our customer service.

 

Q5: If there is a quality problem, how to solve it?

A: Please provide relevant videos and photos within one month after receiving the goods. We will verify it first. If it is true

that there is a quality problem with the product, we will work with the engineer to assist you to solve the problem.

All products come with a one-year technical warranty, whichmeans that we will guarantee your after-sales service for oneyear.

 

Q6:When can i get the quotation?

A: We usually quote within 12 hours after we got your inquiry.

If you are very urgent, please contact us via email, skype or whatsapp.

 

Q7:Why choose us?

1)..Leading manufacuturer and Top supplier in chian

2).Competitive Prices Direct From Factory Suppliers. 

3).Outstanding design and high quality. 

4).Fast Delivery Around The Global. 

5).Professional OEM/ODM and Personalized private customize

6)up until one year after purchase.

 

Q8:How to order? 

1).Tell us Model number ,quantity,color and other special requirements. 

2).Proforma lnvoice will be made and send for your approval.

3)Productions will be arranged upon receipt of your approval and payment or deposit

4)Goods will be delivered as stated on the proforma invoice

- - - Your questions are always welcome, and you can get the answers you want through consultation. - - -

 

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